How much are no-shows costing your business?
Free calculator for salons, clinics, fitness studios and service businesses. Takes 30 seconds — no email required to see your result.
Your business
Total appointments or class spots you take each week
Your average price per appointment
Clients who simply don't turn up
Cancellations too late to refill the slot yourself
You're losing about
$37,100
per year to empty slots
$700
per week
$3,100
per month
With an automated waitlist and no-show fees, you could recover up to $29,200/yearestimate
No credit card required
Estimates only. Assumes about half of cancelled slots are refilled from a waitlist and no-show fees are enabled. Figures are based on the inputs above and exclude Stripe's standard card processing fees.
How Whoopa turns empty slots back into revenue
Three built-in tools that fill cancellations and make no-shows cost less.
Waitlist auto-fill
When a full slot opens up, Whoopa automatically emails the next client on the waitlist with a link to grab it. If they don't take it within the offer window, it rolls to the next person in line — cancelled slots get filled while you keep working.
No-show fees & deposits
Take a deposit or full payment at booking, or secure the client's card and charge a fair no-show fee if they don't turn up — all through Stripe, straight to your own account. Clients show up when there's skin in the game.
SMS & email reminders
Automatic reminders go out before every appointment. Fewer forgotten bookings, fewer empty chairs — without you lifting a finger.
Frequently asked questions
What is the average no-show rate for salons and clinics?
No-show rates for appointment-based businesses are commonly reported in the range of about 5% to 15%, depending on the industry, reminder habits and whether deposits are taken. Clinics and studios that send reminders and take deposits tend to sit at the lower end.
How do I reduce no-shows?
The most effective steps are automatic SMS and email reminders, taking a deposit or securing a card at booking, charging a fair no-show fee when someone doesn't turn up, and running a waitlist so cancelled slots get refilled. Whoopa includes all of these.
Can I charge a no-show fee in Australia?
Generally yes, provided the fee is disclosed clearly to the client before they book and they agree to it. Whoopa shows your policy, the exact fee and the free-cancellation deadline on the booking form before the client confirms. This is general information, not legal advice — check your obligations for your business.
How does a booking waitlist work?
When a time slot is fully booked, clients can join the waitlist. If a spot later opens up from a cancellation or added capacity, Whoopa automatically emails the next person in line with a link to complete their booking. If they don't take it within the offer window, the offer rolls to the next client automatically.
Stop losing money to empty slots
No credit card required. Plans from AUD $29/month. No per-booking fees, ever.
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