Migration Guide
Switching from Fresha to Whoopa
Moving booking platforms feels like a big job — but it is simpler than you would expect. Have your new branded booking page live in under an hour, keep your client list, and stop paying commission on bookings you brought in yourself.
What you'll keep
Moving to Whoopa does not mean starting from scratch. You bring across your full client list, your services and pricing, and your staff and their schedules — plus you gain control of your own brand.
What changes for the better: no more commission on new client bookings, a fully branded booking experience, and a built-in roster with QR check-in that Fresha does not offer.
Export your client list from Fresha
Your clients are your most valuable asset, and they come with you. Log into Fresha, go to your client list, and export your clients as a CSV file. This file contains your client names and contact details — everything Whoopa needs to rebuild your client base instantly.
Tip: Export during a quiet period so your list is complete and up to date before you move.
Set up your Whoopa account
Start your free 30-day Whoopa trial — no credit card required. Add your services and pricing, add your staff and their working hours, then import your client CSV. Your entire client list loads in seconds. Finally, customise your booking form with your logo and brand colours.
Tip: This is the moment to make your booking page truly yours. On Fresha your form looked like Fresha. On Whoopa, it looks like your business.
Go live and share your new booking link
Copy your new Whoopa booking link and update it everywhere your old Fresha link appeared — your website, Instagram and Facebook bios, Google Business Profile, and email signature. Send a quick message to your regular clients with your new link, and embed the booking form on your website if you have one.
Tip: You can keep Fresha open for a short overlap period while you move clients across. There is no rush.
See what you'd save
Fresha vs Whoopa
See what Fresha's commission really costs you
Fresha takes a cut of every new client booking. Whoopa charges one flat monthly fee. Move the sliders to see your numbers.
New clients who find you through Fresha's marketplace each month
Your average price per appointment
Set this to Fresha's current new-client commission rate
Fresha
Commission on new bookings
$640
Whoopa
Flat monthly fee
$49
You'd save with Whoopa
$7,092
per year · $591 per month
Estimate only. Set the commission rate to match Fresha's current terms for your business. Figures are based on the inputs above and do not include payment processing fees, which both platforms may charge separately.
A simple message to send your clients
Not sure what to tell your clients? Copy this:
Hi [name]! We've moved to a new booking system to serve you better. You can now book your appointments here: [your Whoopa link]. It's quick, easy, and you can reschedule anytime. See you soon!
Frequently asked questions
Will I lose my client history when I switch?
Your client contact details transfer via CSV import. Past appointment history stays in your Fresha account for your records, and all new bookings build fresh history in Whoopa.
How long does the whole switch take?
Most businesses are fully set up and live within an hour. The client import itself takes seconds.
Can I run both systems at once while I transition?
Yes. Many businesses keep Fresha open for a short overlap period while they move clients across to their new Whoopa link.
Do I need any technical knowledge?
No. If you can use a smartphone, you can set up Whoopa. There is no onboarding call required and no developer needed.
What if I get stuck?
Whoopa's Australian support team is here to help. Reach out any time during your switch and we will guide you through it.
Switch in an hour. Keep your clients. Stop the commission.
No credit card · No lock-in · No commission. Ever.
Start your free trial